A graduate of the University of Texas, Deborah has spent the majority of her career in the translations business. With over 36 years of experience in technical translations, Deborah has developed an extensive team of qualified technical translators, editors, administrators, and production staff who still work with her today! As a hard working business owner, she is committed to her clients and to doing whatever it takes to exceed their expectations! Deborah continues to oversee all aspects of the translation process.
Ms. Infante started Phoenix Translations with Deborah in April of 2000. Also educated at the University of Texas, Ms. Infante has over 28 years experience in managing a translation production staff. During this time, “Mari”, as she is known around the office, has had the opportunity to work one-on-one with her translators, thus building a long-lasting and solid professional relationship with them. Mari continues to oversee the production end of all translation projects.
As a graduate with an M.A. in French Language and Literature from the University of Virginia and a B.A. in International Studies from Miami University, John brings great language and cultural depth to his position as Chief Editor. Before joining Phoenix Translations, John worked for over 18 years as a French, Spanish and Italian translator for the United States Patent and Trademark Office. 12 of which he served as the Chief of the Translation Branch. He has also served as a Project Manager and Editor for another major LSP.
With a Ph.D in Molecular Immunology and a BS in Biology, Dr. Brooks has over 30 years of editing and writing experience as an expert in the scientific fields. Before coming to Phoenix Translations, he held positions as a Research Professor, Department of Microbiology and Immunology, School of Medicine and Biological Sciences, SUNY at Buffalo, Buffalo NY, Research Professor, Department of Surgery, School of Medicine and Biological Sciences, SUNY at Buffalo, Buffalo NY.
A member of the team since 2000, as Patient Materials Manager she heads up one of our most complex and detailed projects. She ensures that all patient facing pieces are in compliance with the in-country CRO’s needs. She is an expert in every role from Visual Quality Assurance (VQA) to Desktop Publishing (DTP).
During his 10 years as a manager for Dell Computers, PJ specialized in Quality Control Management and ISO 14001 certification practices and processes. He also received his BPI (Business Process Improvement) with Green Belt certification (LEAN). Prior to Dell, PJ worked in Quality Control at Electrosource, a rechargeable battery developer and manufacturer.
Sandy Parker joined the Phoenix family in July 0f 2011. As a language major from the University of Georgia and with an extensive background in marketing and sales, her focus is on strategic alliances in key markets worldwide. With an eye on the world, Sandy is able to assist global clients with our ability to drive language solutions to their point of need, regardless of language needs or location.
Tonja Shepard is a graduate of WGU with a BS in Business Management and has been a member of the Phoenix Team since 2007. Qualified both in electronics and as a dental assistant, Tonja has 15 years of combined experience in electromechanical medical and infrastructure systems, manufacturing programs, and quality control. During her career, she has also gained experience in office management, nonprofit operations, and business communications. A native Texan, Tonja combines her skills in coordinating people and processes, driving demanding translation projects to high quality and timely completion.
“Everything is going great! We have been more than satisfied with Phoenix. In fact, we do not use other language service providers. Not only have you provided us with the best rates but are always prompt and accommodating which is essential when dealing with law firms. Hope all is well!”
“Many thanks for your continued fine service. We always think of Phoenix first when it comes to translation needs.”
“Phoenix is our go to source for translations. In fact, you are our only source at this point.”
“Our foreign associates were very pleased with the quality of the translation. Phoenix is the best value we’ve found.”
“I am truly delighted with the efficiency of your service. I will come back to you.”
“Wonderful. Thanks for making my life simpler.”
“I appreciate how easy you make it for me to get a document translated. I will be sure to recommend you to any other department that needs translations as well.”
“Special KUDOS to you all. We are so appreciative of your beating the clock and making this translation project happen in less than 24 hours. It means the world to us.”
“We have been working with Deborah (Phoenix Translations) for well over ten years and have yet to find another company who can come close to her prices, customer service and delivery time.”
“Thank you for all the last minute rush jobs your company has done for us! Out of all the years we have worked with Phoenix, we have received NO COMPLAINTS from anyone!!!”